If you have a query about continuing healthcare, please choose the most relevant option from the list below.
If you are unsure about who to contact, please contact the team on 0121 612 2133. Select option 2 and then option 4, and the team will be happy to support you.
| Speciality | Contact information |
|---|---|
|
Appeals For queries about decision support tool (DST) decisions |
Telephone: 0121 203 3314 Email: nhsbsolicb.chcappeals@nhs.net |
|
Brokerage For queries about continuing healthcare care packages |
Telephone: 0121 203 3353 Email: bsol.brokerage@nhs.net |
|
Children and young people's (CYP) continuing care For queries about patients under 18-years-old who receive continuing healthcare |
Telephone: 0121 203 2222 |
|
Complaints For complaints about anything about continuing healthcare |
Email: nhsbsolicb.chccomplaints@nhs.net |
|
Duty manager For queries about anything related to continuing healthcare |
Telephone: 0121 612 2133 (Option 2 then option 5) Email: nhsbsolicb.chcdutymanager1@nhs.net |
|
Learning disabilities For queries about patients aged 18 and above who have a learning disability and or autism and receive continuing healthcare |
Telephone: 0121 203 3217 Email: nhsbsolicb.chcld@nhs.net |
|
NHS-funded nurse care (FNC) For queries about nursing care in care or nursing homes that is paid for by the NHS |
Telephone: 0121 203 3212 Email: nhsbsolicb.chcdatamanagement@nhs.net |
|
Personal health budget (PHB) For queries about personal health budgets |
Telephone: 0121 203 3216 Email: nhsbsolicb.chcphb@nhs.net |
|
Switchboard For queries about other services |
Telephone: 0121 203 3300 |
Coming soon.